10 Year Warranty Disclaimer

Thank you for your interest in the products and services of GAIA LÉON.

GAIA LÉON fashion pieces are collectibles. That's why we ensure you don't have to buy a specific model a second time.

This 10 Year Warranty applies to physical goods, and only for physical goods, purchased fromGAIA LÉON.

What does this 10 Year Warranty cover?

This 10 Year Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the 10 Year Warranty Period,GAIA LÉON will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

GAIA LÉON will repair the Product at no charge, using new or refurbished replacement parts.

You are responsible for the cost of shipping your bag to us, however, we will return the favor and ship your bag back to you free of charge.

How long does the coverage last?

The Warranty Period for Physical Goods purchased fromGAIA LÉON is valid for 10 years from the date of purchase.

What does this 10 Year Warranty not cover?

This 10 Year Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship

Our warranty does not cover cosmetic wear or cleaning, damage of contents, or the replacement of lost or stolen bags and/ or its contents.

What do you have to do?

Simply keep your proof of purchase (if you have a paper receipt, we recommend snapping a digital pic of it for your records), should you require assistance in the future.

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.